Social media monitoring tools for business
Sysomos is redefining social media analytics with a powerful product suite that provides customers with the tools to measure, monitor, understand and engage with the social media landscape. Sysomos provides instant access to all social media conversations from blogs, social networks and micro-blogging services to forums, video sites and media sources.Business Intelligence for Social Media
MAP is Sysomos' flagship product, offering customers the ability to analyze and understand social media conversations.
MAP delivers insight and intelligence about the major conversations, why they're happening and who's driving them. You can make unlimited queries on any topic to get real-time results, collaborate, and generate detailed reports for clients.Monitoring and Measurement
Heartbeat is a cost-effective, real-time monitoring and measurement tool. Heartbeat provides constantly updated snapshots of social media conversations delivered using a variety of user-friendly and intuitive graphics.
Heartbeat organizes conversations, manages workflow, facilitates collaboration, and provides ways to engage with key influencers.
Put Your Customers First Or Perish, Seriously — TechCrunch
Hald is careful to differentiate his company from social media monitoring solutions, which he says only let you know that there is a discussion about the company in social channels.